Privacy Policy

This Privacy Policy outlines how “Pet Purr” (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website petpurr.ae (the “Site”) or engage with our services in the United Arab Emirates (UAE).

1. Information We Collect

We gather both anonymous and personally identifiable information to enhance your experience with Pet Purr.

Anonymous Data:

We automatically collect anonymous information about your device, including your web browser, IP address, time zone, and cookies installed on your device. This data helps us improve our website’s performance.

Personally Identifiable Information:

When you interact with us, you may be asked to provide personally identifiable information, such as your name, address, telephone number, email address, and information about your pet. This information is collected when you register for our services, make purchases, send feedback or emails to us, or participate in other activities on our Site.

2. Use and Disclosure of Information

We use the information we collect for various purposes, including but not limited to:

Processing orders, including payment processing, shipping, and order status updates.
Notifying you about products, special offers, or promotions that may interest you.
Enhancing our website’s functionality and analyzing user behavior for statistical purposes.
Communicating with you about your views on purchase orders, newsletter subscriptions, and important updates.
Contacting you via SMS, email, or call with information about our services, unless you opt out.

We may share your information with third parties for order tracking, payment processing, and to improve our Site’s functionality. However, we do not sell, trade, or rent your personally identifiable information to others.

3. Cookies

Our Site uses cookies to enhance your browsing experience. These cookies help us determine whether you have visited our site before. While cookies are used, no other personal user information is gathered.

4. Security

We take appropriate measures to ensure the security of your data, including hardware and software safeguards. However, we cannot guarantee the security of information disclosed online.

5. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of these websites. We recommend reviewing their privacy policies before sharing any data with them.

6. Minors

Pet Purr does not knowingly collect personal information from minors under the age of 18. Minors under 18 are not permitted to use our services, and we request that they do not submit personal information to our website.

7. Corrections and Updates

If you need to modify or update any information we have collected, please contact us at info@petpurr.ae

8. Modifications of the Privacy Policy

We may update this Privacy Policy periodically to meet legal requirements and standards. It is your responsibility to review this policy to stay informed about any changes.

9. Your Consent

By using our Site and services, you consent to our privacy policy.

10. Contact Us

If you have any questions, comments, or concerns regarding our privacy policy, please contact us at support@petpurr.ae, and we will be happy to assist you.